Sterling Silver Heart Shape Prong Setting Full Stones Plain Bracelet

Guaranteed Return Service: Hassle-free returns within 15 days of purchase.

Ready to ship ASAP after receive order.

Delivery Time= Processing Time + Shipping Time

Due to the current procedures our delivery partners have put in place to ensure the well-being of our clients, and deliveries may take a bit longer than usual.

Processing Time
Processing time differs from product to product. Some popular styles can be shipped out within 1 week, while advanced custom orders may take 4-6 weeks. Once your order is shipped, you will receive a shipping notification to your PayPal email address notifying you of your tracking details and projected delivery date.

Orders are processed Monday- Friday. Orders that are placed on weekends and holidays are processed the next business day.

Please note the below time frames do not include processing time prior to dispatch.

Shipping Time
1. Ship to America
Standard Shipping: 10-15 BUSINESS DAYS (FREE)
Express Shipping: 7-10 BUSINESS DAYS ($25USD)

Multiple items ordered under a single order may not always ship together. In the case of multiple shipments for an order, you will not be charged any additional shipping fees.

2. Ship to the rest of the world
We currently ship internationally to most countries worldwide.

Standard Shipping: 12-20 BUSINESS DAYS (FREE)
Express Shipping: 7-12 BUSINESS DAYS ($25USD)

Please email us at service@laurelling.com for questions if shipment to your country is possible.

It may take 2-3 weeks for delivery. An international shipment tracking number will be provided upon shipment to your destination.

Tracking Link: https://www.17track.net/

Attention: The following high-risk countries and regions cannot be shipped normally

1. List of high-risk category I countries and regions:
Iran, North Korea, Sudan, Cuba, Syria, Myanmar, Yemen, Crimea (Ukraine), Russia, Belarus, Chechnya, Venezuela.

2. List of high-risk category II countries and regions:
Libya, Somalia, Liberia, Ukraine, Panama, Balkans (six countries), Afghanistan, Central African Republic, Côte d’Ivoire, Democratic Republic of Congo, Iraq, South Sudan, Zimbabwe, Sierra Leone, Eritrea, Algeria, Ecuador, Angola, Cambodia, Namibia, Nicaragua, Pakistan, Papua New Guinea, Uganda, Burundi, Lebanon, Somalia, Guinea-Bissau.

3. List of high-risk category III countries and regions:
The United Arab Emirates, British Virgin Islands, Bermuda, Cayman Islands, Nauru, Western Samoa, American Samoa, Bahamas, Seychelles, Marshall Islands, Liechtenstein, Andorra, Belize, Djibouti, Cyprus, Kenya, Kyrgyzstan, Nepal, Tanzania, Turkey, Indonesia, Tajikistan, Kuwait, Ethiopia, Albania, Lao People's Democratic Republic, Turkey, Qatar.

If the shipping address is filled in the above countries and regions, we have the right to cancel the order directly and have no obligation to notify the customer in time.

DUTIES & TAXES
Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. However, we have no control over these charges as customs policies vary by country. If you have any questions, please call your local customs & duties offices for more information regarding excise duties.

LaurelLing offers a 15-Day Hassle-Free return & exchange policy. If for any reason you're not satisfied with your purchase, feel free to contact us within 15 days from the delivery date and return or exchange the unused item in its original condition as long as you.

Within 15 days from the date of receipt, the customer will be responsible for the return shipping for orders with free shipping, and we will bear the return shipping cost for orders without free shipping. The customer needs to provide the return shipping postage receipt and payment account for us, and we will pay return shipping fees for the customer's account according to the amount of the receipt. After more than 15 days, the return shipping fee will be borne by the customer.

All below items are non-returnable:

1.If you received the wrong item, need to contact us within 15 days of receiving their order, or we will think the customers accept the wrong item and it can not be returned.

2.The item is broken, defective. (For broken or defective items, customers need to contact us within 48 hours of receiving their order.)

How to return?
Please carefully package the item you are returning in its original packaging. It must be presented in its original packaging and accompanied by the appropriate sales slip, any appraisals. You are responsible for the return shipping label. Once your package is prepared, please feel free to contact our customer service to get further details of returning address.

When will I receive my refund?
Please note your return will be processed within 10 business days from the time we receive it in our warehouse. Once submitted, refunds will be transferred to your bank account in two to 10 business days, which depends on your bank.

If you have any questions about your order, please feel free to email us at service@laurelling.com.

 How to Store

• When not being worn, wipe each piece with a clean soft cloth to remove oils and perspiration.
• Ensure pieces are completely dry before storing.
• Store in a fabric-lined box, separately or individually wrapped in tissue to prevent scratches.
• Store pieces separately in a soft bag to avoid damage.

How to Clean

• Proactive maintenance is the easiest way to care for your jewelry.
• Regularly cleaning your pieces helps to avoid the residue buildup that can dull the original shine.
• Clean in a secure location, not the rim of a sink where a piece may slip down the drain.
• Use only a soft brush, never sharp or hard objects, to remove dirt or particles.
• Clean diamond jewelry with a soft brush dipped in warm water and mild detergent, and rinse under running water.
• Seriously soiled jewelry should be cleaned professionally.

Never Do about These

• Never wear jewelry when doing physical work such as housekeeping, gardening, or exercise.
• Never expose jewelry to household cleaning products.
• Never expose jewelry to chlorine swimming pools or hot tubs.
• Never expose pearl jewelry and colored gemstones to chemicals or solvents.